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Dr. Phillip Hayes

Dr. Phillip Walton Hayes, 81 of Dickson, TN passed away peacefully on March 28th, 2024, at Alive Hospice in Nashville, TN.

Phil was born on February 18, 1943, to Mitchell and Virginia Hayes and was a lifelong resident of Dickson, TN.

From an early age, Phil loved the outdoors and was one of the first Eagle Scout recipients in the Highland Rim District. During his High School years, he was an accomplished athlete and excelled in football and basketball at Dickson High School earning him an All-Midstate selection as quarterback. Not only did Phil excel in athletics but in leadership and academics as well, he was president of his class all four years of high school.

Phil went on to attend Vanderbilt University as an undergrad and was a member of Sigma Chi fraternity, he then went on to medical school at the University of Tennessee Memphis and completed his residency at Vanderbilt University. Upon completion of his residency, Phil came back to Dickson to start his practice in Internal Medicine and Gastroenterology. At this time, he was the first Internist in Dickson and loved helping his patients and serving his community.

Due to health reasons, Phil decided to leave his practice and later started CHASE, LLC which remains in operation today, 33 years after its inception. Phil poured his heart and soul into CHASE, making it a very successful business. He not only enjoyed the business aspect of CHASE he cherished the long-time friends and relationships that developed during his time there.

Phil was an avid duck hunter and a long-standing member of the Davy Crocket hunting club. He had previous involvement with the Tennessee Conservation League and the Tennessee Wildlife Resource Agency (Commissioner). In his later years, Phil very much enjoyed watching and playing the stock market, reading and spending time with his friends during duck season. Phil also loved his family and found special joy with his granddaughters.

If you ever got to spend time with Phil Hayes, you know one of his God given talents was telling stories. He was by far the best storyteller we will ever know, and we will forever miss his story telling hours sitting on the porch watching the Buffalo River.

It is hard to summarize the life of Phil as it is one that was full of not only accomplishments but adventures.

Oral Fluid Testing Part 1

Over the next few months, we will be sharing more information about Oral Fluid testing. Now is the time to start making decisions about how you will incorporate Oral Fluid testing into your DOT drug testing program.  Your choices will need to be documented, included in your testing policies and shared with all clinics and collection companies that you utilize for testing.

The United States Department of Transportation (DOT) has approved oral fluid drug testing for DOT-regulated employers. Oral fluid testing will not begin until two laboratories are certified by the United States Department of Health and Human Services (HHS). This is still not available at this time.

Pros of Oral Fluid Testing

  • Cheating on oral fluid testing is more difficult
  • Can eliminate the three-hour shy bladder wait
  • There is a shorter window of detection than urine testing, so it’s beneficial for reasonable suspicion testing and post-accident testing
  • Eliminates direct observation dilemma

Cons of Oral Fluid Testing

  • Different detection rates from urine tests may hold donors to differing standards
  • Does not show historical drug use, so may miss positives that a urine test would catch
  • Untested in a largescale environment, like a job site, to know the true logistics of testing with this method

Non-DOT Programs

Now is a good time to reevaluate your employees in NonDOT positions and put a drug testing program in place. Let CHASE help you get started.

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Registration Alerts

High Phishing Alert: Fake Safety Audit

An email is being sent to registered entities by someone pretending to be FMCSA and notifying you need to schedule a safety audit. The link to request the safety audit has what appears to be a SAFER URL and mirrors FMCSA’s MC-150, but includes fields to enter a PIN #, EIN #, and Social Security Number. Not only is some of this information Personal Identifiable information (PII), but this information would also allow the unauthorized party to gain access to your FMCSA account. The email containing the link is also very convincing this is coming from FMCSA.

Communications relating to safety audits will typically come directly from an FMCSA dedicated mailbox, or from the entity within the State that has been assigned the responsibility to conduct the safety audit. While these emails typically end in a “.gov”, we encourage our stakeholders and customers to verify any email or communication they feel to be suspicious with the appropriate agency or contact your FMCSA Division Office directly to clarify. The Federal Trade Commission (FTC) recommends following certain procedures for email verification.


FMCSA Registration Forms Processing Timeframes

Please be advised that we are experiencing delays in processing registration forms. At the current time, the estimated processing time may take up to two weeks. Multiple submissions may cause further delays in the processing timeframe. Services are still available for you to make online updates through the FMCSA Registration System. Thank you for your patience as we work to improve your experience to keep our motor carrier community safe and thriving.

Supporting Evidence for Updating Registration Records

Effective June 29, 2023: We implemented new requirements for updating a company’s registration record. Customers are required to submit supporting evidence along with their registration forms.
•    MCS-150/150B/150C, MCSA-5889 and OP-1 Forms: A copy of the Company Officer’s driver’s license is required. 
•    Updates to Company EIN: A copy of the company’s IRS EIN confirmation letter is required (Form SS-4).
•    Updates to Company Legal Business Name:  A copy of the company’s Articles of Incorporation or Amendments, as issued by the Secretary of State, is required.

Go to FMCSA Registration Forms page if you need to download a form.
Our support team is available to assist you with any other inquiries or concerns you may have. We are actively working on optimizing our procedures.

UPDATE: FMCSA Publishes Broker/Freight Forwarder Financial Responsibility Final Rule

On November 16, 2023, FMCSA published a Final Rule on broker and freight forwarder financial responsibility requirements. With this rule, the Agency has finalized regulations in five separate areas:

  1. assets readily available;
  2. immediate suspension of broker/freight forwarder operating authority registration;
  3. surety or trust responsibilities in cases of broker/freight forwarder financial failure or insolvency;
  4. enforcement authority; and
  5. entities eligible to provide trust funds for form BMC-85 trust fund filings.

It is FMCSA’s intent that the provisions in this rule will alleviate the effects of broker or trustee non-payment of claims. The rule is effective on January 16, 2024. The notice is available on the Federal Register at

HOW TO Define FMCSA Operating Authority Types for Freight Forwarders and Brokers

Continuing with the FMCSA’s Office of Registration “HOW TO” Video Series, we would like to present “HOW TO Define FMCSA Operating Authority (OA) Types for Freight Forwarders and Brokers”.  If you’re registering with FMCSA for the first time, or if you are expanding your operations to offer additional services, you need to understand the requirements for Operating Authority (OA).  In this video, we cover the types of Operating Authority (OA) for Brokers and Freight Forwarders, as these are distinct and different from Motor Carrier of Property (except Household Goods), Motor Carrier of Household Goods, and Motor Carrier of Passengers.  The video summarizes regulatory guidance FMCSA issued on June 16, 2023, clarifying the definitions of “broker” and “bona fide agents”.  It also explains the minimum levels of financial responsibility in the form of either a surety bond or trust fund agreement for $75,000 that both brokers and freight forwarders must maintain, as well as the appropriate levels of bodily injury and property damage insurance freight forwarders must maintain if they operate commercial motor vehicles.  In addition, brokers and freight forwarders must designate a Process Agent in each State that they operate.

Now Using

In response to the presidential mandate for Multi-Factor Authentication (MFA), in 2024, the FMCSA began its transition to All users with credentials for any FMCSA system will be required to use a account to access FMCSA systems. Effective January 1st, will solely be used for accessing the FMCSA Portal and the Unified Registration System (URS). More information will be shared as we work on the transition.
If you have an existing FMCSA Portal account, verify your FMCSA Portal Profile, ensuring your portal account’s email matches your account. If you haven’t registered with yet, use your Portal account email for registration. For assistance or inquiries about your Portal email, contact us.

Fraud Advisory

If you suspect your company has been victim of fraud or identity theft, we recommend using the official website of the Federal Trade Commission (FTC) dedicated to reporting fraud cases at: 

If you need assistance with your registration, please contact FMCSA by calling 1-800-832-5660.

FMCSA Position on Aggressive Telemarketing

FMCSA will not call you immediately after you submit your application for registration.  However, FMCSA publicly displays motor carrier contact information (name, address, phone number) in accordance with the Government’s Open Data Policy and USDOT’s commitment in its Open Government Plan. This includes displaying contact information for all existing carriers registered with FMCSA and for all future applicants. Once this information becomes publicly available, please note that you may be contacted by private businesses and/or vendors.

While FMCSA requires evidence of financial responsibility and a process agent for many entities, the U.S. Government does not endorse and generally does not require the use of private businesses or vendors. FMCSA will not contact regulated entities through telemarketers or “robo-call” automated solicitations, nor will we request a credit card number or charge a fee for our downloadable forms.  Please report aggressive or misleading telemarketers that pose as FMCSA or USDOT at: 

If you need assistance with your registration, please contact FMCSA by calling 1-800-832-5660.

FMCSA Daily Decisions on Operating Authority (CPLs, Reinstatements, Re-entitlements)

The official record of an entity’s operating authority registration is found on the FMCSA’s Licensing & Insurance (L&I) system once the certificate, permit, or license is generated.  Once the L&I System reflects that FMCSA has issued the certificate, permit, or license, the motor carrier, broker, or freight forwarder is authorized to commence operations.  The information in the L&I system is the authoritative source for whether an entity is authorized to engaged in non-exempt, for-hire interstate operations.

Hard copies of certificates do not represent an active authority to engage in operations. For this reason, FMCSA does not require domestic motor carriers or freight forwarders to maintain a copy of their certificate, permit, or license in the commercial motor vehicle.  Enforcement of operating authority registration violations must be based on information maintained in the L&I System, not on the information in a paper copy of the certificate, permit, or license, or (for U.S. domestic motor carriers) on the absence of a paper copy in the vehicle.

Before beginning non-exempt, for-hire motor carrier, broker, or freight forwarder operations in interstate commerce, entities are required under 49 U.S.C. 13901 to obtain operating authority registration.  FMCSA regulations in 49 CFR part 365 were promulgated to implement the operating authority registration requirement.  Under 49 CFR part 365, entities must submit an application for operating authority registration to FMCSA for review.  Under 49 CFR 365.115(b), after FMCSA review and publication in the FMCSA Register, “[i]f no one opposes the application, the grant published in the FMCSA Register will become effective by issuance of a certificate, permit, or license.”

While the above message is still accurate, FMCSA is now making available the six daily decision letters to the public the day they are generated.  This prevents customers from having to wait on the hard copy letter that comes in the mail.  Anyone can access these daily decision letters on our FMCSA Registration Homepage located on the left and top menu of our page. You can also find it by clicking on the “Daily Decisions” blue button below.

Credit: February 16, 2024

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Winter 24 Newsletter

DOT Oral Fluid Testing

DOT Summary of Changes to Part 40 Final Rule

On June 1, 2023, the Department of Transportation (DOT) approved the use of oral fluid testing in their drug testing program. However, implementation is subject to the certification of at least two labs by the Department of Health and Human Services (HHS).

Even though DOT approved oral fluid testing, you can’t use it yet.  However, you do need to begin to consider how/when you will incorporate oral fluid testing into your program.

Once there are approved labs available, employers will be allowed to choose between oral fluid testing and urine testing for DOT drug collections. Most employers may find it best to combine the use of both testing methods. Each employer will be required to determine the circumstances in which each testing method will be used. Employers must choose the type of collection you will use initially for all testing reasons, and this will need to be clearly communicated as a standing order to your collectors and any clinics that you utilize. Of course, you will need to include these changes in your testing policies and communicate the policies to your employees.

See more information

DOT Random Testing

Click the link below to see the full chart of percentages for your annual random testing rates.

**The 2024 annual random testing rates for all DOT Agencies will remain the same as 2023

Random Testing Rates

Drug & Alcohol History Checks – Electronic Signatures Not Allowed

As a TPA, we continue to receive DOT drug and alcohol history checks for processing that include employee electronic signatures, with many indicating they are verified signatures, and some with script fonts for signatures. We understand your need to streamline all of the documents that are required for new hires. We’ve reached out to DOT numerous times regarding electronic signatures on the drug and alcohol histories and we have confirmed that wet signatures are still required for this document.

DOT still does not allow electronic signatures on the drug and alcohol history checks for any of the DOT agencies. Please keep this in mind as you update your new hire processes.

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